diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 7692659458
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This simple process allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the current active number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer. This will enable the account shifting process.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the existing app from your device, then download the latest version. This will allow you to easily log in and start playing the updated app. Once updated, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other comparable apps. Withdrawals are limited to earnings from gaming, and bonus funds cannot be withdrawn. This means you can only cash out the money you've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, delayed payments may occasionally occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You are free to withdraw the money earned from playing games using the bonus amount. This means you can redeem your winnings, but not the initial bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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